At Clyde Offices we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us via our website. This notice also covers use of your personal information when you purchase, or are a recipient of services purchased through ourselves. Your continued use of this site signifies your assent to this Privacy Notice and Policy.
Who we are
Clyde Resources Ltd is the owner of this website. Full contact details can be found at the end of this policy.
Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or posts and messages via the social media platforms that we support, or by phone). We also collect your personal information when you use (or are a recipient) of our services purchased online via our sign-up form.
When you complete a ‘contact us’, ‘free trial’ ‘live chat’ or ‘sign up’ form online.
When you contact us via this website, by entering into a live chat or completing a contact us, free trial or sign up form, we may need to use your personal details to deal with your query or sales enquiry. The details may include your name, address, landline telephone/mobile number, and/or email address.
In the case of an enquiry on behalf of a company we may collect your company’s name, your position in the company; the company’s address, company’s email address and telephone number.
How long we keep your personal information
We use your personal information only to send you the information you have requested from our company. Unless your enquiry results in the purchase of a service or product, or you have selected to receive news and promotional marketing which may be of interest to you. Your personal details will be deleted from our systems 12 months after the conclusion of your enquiry.
Purchases of services or products
When you purchase a service via this website, or through another method with ourselves, we will use the data supplied to fulfil your order. Where this involves the provision of an ongoing service we will hold your details securely for the duration of the agreement.
Your personal details will be deleted from our systems 12 months after the conclusion of the service or product purchased.
Additional personal information rules applying to Mail Box Rental
We are also required by law, under HMRC rules to hold records for mailbox rental customers for a period of 5 years after the termination of rental, to comply with anti-money laundering regulations.
Why we collect your personal information
We collect your personal information to:
- provide you with products and services that you may request from
- check your identity to protect security and prevent fraud, when you use our services
- improve and develop our services
- meet our legal obligations
Storing your bank and payment card details
We don’t physically hold your payment card details, these are held securely by our nominated partners, Sage Pay & Formstack.
Who we share your personal information with – third parties
Your personal information is only used by ourselves, for the purpose(s) detailed above.
We share your personal information with select third party business partners where it is necessary to do so, for the purpose of providing the product or service you have enquired about, or purchased via this website.
We will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:
- prevention and detection of crime
- the prevention of fraud against, ourselves or third parties or customers,
- to prevent money laundering
- for identity verification
- for the purpose of legal proceedings
Under no circumstances would we sell your personal information to any other third party, for any reason whatsoever.
In cases where your personal information has been passed to a third party as part of provision of a product or service purchased, you may need to contact the third party directly in relation to their continued use of your personal information.
How we keep your personal information secure
Clyde Resources Ltd are committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
Clyde Resources Ltd will take every effort to ensure that your personal information is kept accurate and up to date. To help us do this we encourage you to advise of any changes to your information.
How to access your personal information
Please contact us to obtain and or check the information that we hold on for you. We aim to disclose this to you with 48 hours.
News, offers and promotional email marketing
Where you have selected to receive news, offers, or promotional email marketing, by ticking the appropriate box on our forms web forms we will use only relevant personal information to contact you.
We may communicate with you by email, post, phone, SMS text message and social media posts and messaging where you have provided consent at the time we collect your personal information.
Updating your preferences
You can change your personal information and marketing preferences at any time by contacting us.
If you do not wish to receive information by email from us, please use the unsubscribe feature on any promotional email received, or by contacting us and asking to be unsubscribed. We will subsequently remove your information from our database, where our legal or regulatory obligations allow us to do so.
Transferring personal information outside of the UK
Clyde Resources Ltd may need to transfer your personal information to third parties located outside the UK. If we do, we will ensure that information is protected to a level which meets the requirements of UK law.
Data Controller
The data controller responsible for our website is Clyde Resources Ltd.
Links to third party websites
Our website, emails and social media pages may contain links to websites operated by third parties. Clyde Resources Ltd do not take responsibility for privacy notices, policies, services offered, or other site content displayed on third party websites.
Changes to our Privacy Notice and Policy
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated March 2018.
Cookies Policy
Please see our Cookies Policy
How to contact us
If you have any questions regarding the above please feel free to contact us by the below methods:
Clyde Resources Ltd
Registered in Scotland – SC353174
VAT number: 947 0947 87
Suite 2/3
48 West George Street
Glasgow
G2 1BP
Contact email address: info@clydeoffices.co.uk
Telephone: 01412550624
Last updated: 23rd March 2018
Only recently joined, however, I am really pleased with the ease of joining, the promptness of engagement and the general engagement received. Thank you.
Setting up a new registered address for my business was so stressful with all the other challenges a new business faces. Clyde Offices took all the stress out of it. The service was so simple to use and we're very happy with the ongoing relationship.
The registration with Clyde Offices was easy and efficient and the fee was very reasonable. I've been with them for a few weeks now and have been very happy with the service. Responses to a couple of queries I had were prompt and resolved easily. I would happily recommend this service.
Really happy with the service so far very proactive and happy to help us with whatever we need
I am totally enjoying the services. This is one of my best decisions I made beginning of 2024.
Not long started using this s service and so far amazing. Easy set up and very fast.
Very fast service , address sent via email immediately after purchase. Attentive staff and customer service
Found these guys, easy to follow online instructions. Quick to set up. Very fast response times to welcome us on board. Not yet used their services, but I'm sure they will be great!
Quick and easy to set up, very competitively priced with good support and friendly follow-ups.
Clyde Offices provided us with a consistent and really good service for almost 4 years. Gerry was always at the end of the phone to help us with our queries. I would recommend Clyde Offices if you are looking to add value to your office needs, i.e. outsources answering service etc.
I was looking for a mailbox provider as I am studying and I live abroad. I found Clyde Offices and they were very helpful in answering my questions. Very reasonably priced and would allow me to receive a few parcels. I highly recommend them and I will be using them for many years. The staff were very attentive and friendly.
This is a great idea if you have your own business but would like an address in the city centre on top of, or instead of your own address or other location.Allows you to advertise as being based in the city centre.Anytime I had to contact the offices the staff were great and very helpful. I didn't need to contact them much at all because the process is so easy and straightforward.
Can't fault the service; long may it continue. A good choice for most I would think
Clyde Offices were very helpful and informative when setting up an account with them, they provide the full service at competitive prices and no additional fees.
Setting up my virtual business address with Clyde Offices was so quick and easy to set up in minutes. They also were in email contact to make sure everything was ok and if I needed any other services from them just to make contact with them. I couldn't be happier with the service I received. Thank you
Very good experience working with the team at Clyde Offices. They have been helping us out for over 5 years now and couldn't survive without them.
A vastly superior service from Clyde Offices than any of the corporate virtual offices I have used in the past. A fab team, very efficient and friendly, always very helpful. I would recommend them one hundred percent. Great Central Glasgow location if you ever need to visit.
I hired a mailing address through Clyde Offices for two months and the service was hugely helpful during that time. I rented some camping equipment for my hiking trip and could only find it for mail delivery; because I flew in from the USA, I needed an address in Glasgow and it so happens their office is very near the train station so this plan worked out perfectly as I set out Monday morning for my trip via train. In addition to easy communications and set up, the service worked with me on my order so that delivery time and pick up were arranged and I had no issues arriving and picking up as planned despite an awkward delay between delivery and pick up. My box was also large, which was certainly an inconvenience for them to hold for a week, but they understood my situation. I recommend Clyde Offices if you are seeking a mailing address in Glasgow.
I have found Clyde Office to be 100% committed to all work that they carry out for people. Very helpful polite and trustworthy.
Alan and the team have been a real find for me. They do my reports and deal with all my mail for me. They automatically scan my mail over to me so that I can pick it up on the go, I could not recommend them enough for a small business like me. It's true what they say if you don't have an admin person then you are the admin person!
Clyde Offices provide me with an incredible service that is invaluable. They help me manage my business. I use for call answering, mailing address and also they help with some of my admin via the virtual assistant service. 5 stars for sure.
Sign up was straightforward, and got a virtual mailing address confirmed within minutes. Would recommend.
Amazing service for a new startup. Understands my business needs and always happy to offer solutions. Professional staff at the end of the phone every time.
The staff are professional and timeous in their communication to customers.They give you confidence to work anywhere in the world and they handle your administration in a fantastic way.....keep it up...
