Software Application

16 Software Applications Used By Our Virtual Assistants

Now more than ever, many businesses are seeing the value in hiring virtual assistants. Virtual assistants can be extremely beneficial to your business as they work to improve efficiencies, keep you focused on your priorities, and make your life easier.


If you’re an entrepreneur trying to do it all alone, you already know the complications and added frustration that brings. Hiring a virtual assistant can take so much off your plate; they lighten your load and relieve you from doing what you don’t need to be doing so you can focus on earning profit for your business.


With that said, how your virtual assistant works is extremely important. You can hire any virtual assistant to work with you, but you want a virtual assistant that has substantial knowledge of the software applications that will make your business run smoothly and be efficient for your customers.


Here are 16 software applications that our virtual assistants use extensively:


Asana is a project management tool that also allows you to automate common tasks. This versatile program allows you to easily prioritize your work and view your work from various angles


Canva is a great tool to use for designing graphics and logos for your business. It’s easy to use, loaded with templates, and has a free version. A virtual assistant can work within Canva to post to social media, upload graphics to your website, edit graphics, and more.


With ClickUp, not only will you be able to dish out work assignments, but you’ll also be able to manage the progress of the work and view it in multiple ways — lists, boards, boxes, calendars, and Gantt charts. This collaboration tool is great for managing all scales of projects.


Concur is the leading business travel planning and expense management platform. It can be used to plan travel, do travel expense reports, handle travel requests, authorize travel, do direct billing for travel, and do email notifications. It even allows you to calculate mileage with its built-in mileage calculation and can be automated to save you time.

Customer Relationship Management (CRM)

Every business should have a CRM, and if you don’t, our virtual assistants know how to get you started. CRM software is the lifeblood of your organization because it’s where all of your customer contact information resides. This can be a powerful tool for your business.


Hubspot is great for building lists, launching email campaigns, creating workflows, and more. With Hubspot, a virtual assistant can format emails, manage your campaigns, schedule social media posts, run analytics reports, and follow up on contacts and potential leads for your business.

Jotform Apps

Jotforms is a handy tool that allows you to create an app for your business without coding. This is a free app builder that allows you to share various forms, links, and other elements in one place. It works on any device so if you have busy customers who are constantly on the go, Jotforms can ensure they’re able to get you the data you need and you can also gather the data your business needs on the go.

Microsoft 365 and Google Workspace

These two tools work hand in hand. If you’re using Microsoft 365 (formerly Office 365) you should also be using Google Workspace (formerly G-Suite). With these tools, virtual assistants can manage your calendar, schedule meetings, perform data entry, create spreadsheets and forms, prepare documents, such as presentations, and share work among the team.


Nifty is a great tool for project collaboration and management. Team members can communicate, engage, exchange data, arrange discussion threads and create knowledge centers through this tool. They’ll also be able to generate and keep up with various tasks directly from the conversations they have on the platform.

Process Street

Process Street is an excellent workflow app for managing team checklists and procedures. Easily create and design workflows, track project activity, and receive notifications when tasks are completed using the many features of Process Street.

Sales Navigator

With Sales Navigator, it’s easy for your virtual assistant to find qualified leads for your business. It has excellent search capabilities with over 600 million users. You can easily integrate your CRM and message directly from LinkedIn.


If you have a sales team, Salesforce can be a lifesaver for your business. Salesforce can be programmed and customized to hold all of the information your sales team needs for business. Some of the key features include records management, track deals and deal planning, pipeline management, forecasting, workflows, and more.


Slack is one of the most popular communication tools that offers key features that enable swift, real-time communications for your team. With Slack you can do file and document sharing, group messages to easily communicate with those that you need to, easily do audio and video meetings, instant notifications, and you can create multiple channels.

Time Doctor

Once you hire a virtual assistant, one of the best ways to monitor their work is through Time Doctor. Time Doctor does real-time tracking, so you’ll always know what people are working on, and it provides insightful reporting. With that, you get attendance reporting, daily productivity, the number of projects and tasks completed during a time period, and so many other important features. Time Doctor easily integrates with other leading project management software applications.


Automation is the key to working efficiently these days. Zapier allows you to create automated workflows that can perform up to 100 actions. It connects with over 5,000 apps so you can avoid doing time-consuming tasks to focus on more important tasks.


Zoom has quickly become a household name. If you aren’t using it or don’t know how to, you’re behind the times. Our virtual assistants are fully competent in the use of Zoom video conferencing. But there’s more to Zoom than just videoconferencing. Use Zoom for full phone or VoIP services, webinars, and business messaging. Zoom has a lot of great features that allow you to easily engage with your group, form small teams, and you can get transcriptions of your recordings.

Final Thoughts

Our virtual assistants work with lots of small businesses using a wide range of software. We help entrepreneurs, start-ups, and business owners save time by providing customer service and virtual assistant services. We would be happy to assist you with your business. View our website to learn more or sign up today to get started.

Stuart GraceStuart Grace
11:06 30 May 24
Very efficient and friendly service. Excellent value for money. Strongly recommend this service. Have used this service as my ltd company registered address and hence get correspondence forwarded to my home address.
Business 83Business 83
21:16 16 May 24
Very easy sign up, clear and fast communication with competitive pricing. Just joined and hoping the service is as good as the sign up process.
Muhammad ADMuhammad AD
09:29 16 May 24
Great service, great rates and quick admin staff replying to emails and sending through stuff very quickly. 10/10 would recommend if looking for a virtual address in Glasgow for business or private company purposes.
Morag WebsterMorag Webster
07:39 03 May 24
I recently signed up to Clyde Offices and so far I couldn't be happier with the experience. From the moment I initially enquired about their services to signing up, their communication has been prompt and efficient. The sign-up process was incredibly easy and straightforward.
Calum PatersonCalum Paterson
06:16 03 May 24
Recently joined Clyde Offices and the whole process has been so easy. From signing up to the initial engagement from the team, the whole process couldn't have been better. would highly recommend.
SA PietrzakSA Pietrzak
16:05 24 Apr 24
I would like to recommend Clyde Office for friendly and professional service. The set up process was easy and straightforward.
Tom McDonaldTom McDonald
19:25 18 Apr 24
Great Service and very easy to use.
Teresa RTeresa R
13:43 18 Apr 24
Only recently joined, however, I am really pleased with the ease of joining, the promptness of engagement and the general engagement received. Thank you.
08:00 12 Apr 24
Setting up a new registered address for my business was so stressful with all the other challenges a new business faces. Clyde Offices took all the stress out of it. The service was so simple to use and we're very happy with the ongoing relationship.
Y. R.Y. R.
10:13 11 Apr 24
The registration with Clyde Offices was easy and efficient and the fee was very reasonable. I've been with them for a few weeks now and have been very happy with the service. Responses to a couple of queries I had were prompt and resolved easily. I would happily recommend this service.
esther iesther i
11:45 28 Mar 24
Really happy with the service so far very proactive and happy to help us with whatever we need
10:56 28 Mar 24
I am totally enjoying the services. This is one of my best decisions I made beginning of 2024.
Eryk SzyminiakEryk Szyminiak
11:02 26 Mar 24
I recommend it, easy access to the website and unrivaled low cost... '
Kerry HarveyKerry Harvey
12:22 21 Mar 24
Not long started using this s service and so far amazing. Easy set up and very fast.
Ian HoughtonIan Houghton
12:37 11 Mar 24
Excellent service. Centrally located Well priced
a ea e
09:40 04 Mar 24
Speedy on-boarding process, efficient mail notifications and friendly reception
19:43 15 Feb 24
Very fast service , address sent via email immediately after purchase. Attentive staff and customer service
Tom GairTom Gair
09:39 09 Feb 24
Found these guys, easy to follow online instructions. Quick to set up. Very fast response times to welcome us on board. Not yet used their services, but I'm sure they will be great!
Jordan SmithJordan Smith
13:49 01 Feb 24
Mark MunroMark Munro
14:50 29 Jan 24
Quick and easy to set up, very competitively priced with good support and friendly follow-ups.
Team NeonTeam Neon
09:40 26 Jan 24
Great service!
Michelle LydenMichelle Lyden
16:59 25 Jan 24
Clyde Offices provided us with a consistent and really good service for almost 4 years. Gerry was always at the end of the phone to help us with our queries. I would recommend Clyde Offices if you are looking to add value to your office needs, i.e. outsources answering service etc.
David HeriotDavid Heriot
11:08 11 Jan 24
Super easy to set up, very competitively priced and friendly follow-ups.
Gillian's WalksGillian's Walks
14:01 30 Dec 23
Quick and easy to set up. Great to have an option like this locally.
12:41 07 Dec 23
I was looking for a mailbox provider as I am studying and I live abroad. I found Clyde Offices and they were very helpful in answering my questions. Very reasonably priced and would allow me to receive a few parcels. I highly recommend them and I will be using them for many years. The staff were very attentive and friendly.
Julie MurphyJulie Murphy
15:16 06 Nov 23
This is a great idea if you have your own business but would like an address in the city centre on top of, or instead of your own address or other location.Allows you to advertise as being based in the city centre.Anytime I had to contact the offices the staff were great and very helpful. I didn't need to contact them much at all because the process is so easy and straightforward.
Charles RidleyCharles Ridley
08:55 20 Oct 23
Really easy to get set up and competitively priced service.
William KimmetWilliam Kimmet
23:25 19 Oct 23
Very good and very cheap rental
Jon ChristieJon Christie
11:25 10 Oct 23
Can't fault the service; long may it continue. A good choice for most I would think
Stacy MairStacy Mair
09:56 10 Oct 23
Clyde Offices were very helpful and informative when setting up an account with them, they provide the full service at competitive prices and no additional fees.
j caldwellj caldwell
16:47 21 Aug 23
Setting up my virtual business address with Clyde Offices was so quick and easy to set up in minutes. They also were in email contact to make sure everything was ok and if I needed any other services from them just to make contact with them. I couldn't be happier with the service I received. Thank you
Levati LearningLevati Learning
14:13 21 Aug 23
Very good experience working with the team at Clyde Offices. They have been helping us out for over 5 years now and couldn't survive without them.
Joanna “C.”Joanna “C.”
16:12 14 Sep 22
A vastly superior service from Clyde Offices than any of the corporate virtual offices I have used in the past. A fab team, very efficient and friendly, always very helpful. I would recommend them one hundred percent. Great Central Glasgow location if you ever need to visit.
Audrey JenkinsAudrey Jenkins
04:00 03 Jul 22
I hired a mailing address through Clyde Offices for two months and the service was hugely helpful during that time. I rented some camping equipment for my hiking trip and could only find it for mail delivery; because I flew in from the USA, I needed an address in Glasgow and it so happens their office is very near the train station so this plan worked out perfectly as I set out Monday morning for my trip via train. In addition to easy communications and set up, the service worked with me on my order so that delivery time and pick up were arranged and I had no issues arriving and picking up as planned despite an awkward delay between delivery and pick up. My box was also large, which was certainly an inconvenience for them to hold for a week, but they understood my situation. I recommend Clyde Offices if you are seeking a mailing address in Glasgow.
Kathleen RobertsonKathleen Robertson
09:33 21 Mar 22
I have found Clyde Office to be 100% committed to all work that they carry out for people. Very helpful polite and trustworthy.
Ralph FlemingRalph Fleming
14:44 20 Mar 22
Alan and the team have been a real find for me. They do my reports and deal with all my mail for me. They automatically scan my mail over to me so that I can pick it up on the go, I could not recommend them enough for a small business like me. It's true what they say if you don't have an admin person then you are the admin person!
Austin PowellAustin Powell
17:56 19 Mar 22
Clyde Offices provide me with an incredible service that is invaluable. They help me manage my business. I use for call answering, mailing address and also they help with some of my admin via the virtual assistant service. 5 stars for sure.
Hunter StellaHunter Stella
18:45 16 Mar 22
Sign up was straightforward, and got a virtual mailing address confirmed within minutes. Would recommend.
Glasgow ClinicGlasgow Clinic
11:57 16 Mar 22
Amazing service for a new startup. Understands my business needs and always happy to offer solutions. Professional staff at the end of the phone every time.
hondo madhohondo madho
15:19 14 Mar 22
The staff are professional and timeous in their communication to customers.They give you confidence to work anywhere in the world and they handle your administration in a fantastic way.....keep it up...