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    Answer calls and take a message

    By using our appointment booking service you are creating a professional image for your company by letting your customers speak to a live person rather than an answerphone machine. Our telephone answering service is based in the UK and we never outsource meaning the voice of your company is familiar and local. We like to think of ourselves as an extension of your business. Unlike other providers we are not a large call centre. You will be issued with a small team, allowing your clients to build a rapport with the same friendly voices each time they call to make an appointment or place an order.

    Features

    How it works

    Once signed up we provide you with a telephone number. You can either advertise this number, or if you already have a business number simply divert the calls through to us as and when you need us to answer

    Answering calls

    With our call answering service we will answer calls in your company name and advise the caller that you will give them a call back. However our service is flexible so you can amend the script and how we deal with the calls.

    Value for money

    All our plans are month-to-month so you are never tied into long term contracts. In addition we don’t charge for sales calls, wrong numbers, or calls under 20 seconds.

    How are messages passed

    Most customers prefer us advising any calls that they are out of the office at the moment and we take a message. We can then email the message (free), text (10p) or transfer the call through (from 12p per minute).

    Pricing

    • £10 Per Month

    • $0Includes 10 Calls
      • Additional calls charged
        at £1 per call

    • £25 Per Month

    • $0Includes 30 Calls
      • Additional calls charged
        at £1 per call

    Best Value
    • £60 Per Month

    • $0Includes 80 Calls
      • Additional calls charged
        at £1 per call

    Included with all plans:

    Free set-up

    Cancel at anytime

    Free telephone number

    No long terms contracts

    No charge for sales calls

    No charge for wrong numbers

    Expand to view optional additional costs

    Messages passed by:

    Email = Free
    Text = 10p
    Call Transfer = 12p per minute to landlines & 24p per minute to mobiles

    Additional telephone numbers = £5 per number per month
    Fax number = £5 per number per month
    Voicemail £10 per month
    Personalised Voicemail = £10 setup fee then £10 per month

    Get a 7 day free trial of our Call answering service

    Enter your email below to get started

      FAQs

      How can I have my calls diverted?

      You can advertise the number which we have provided to you as your business number. If you already have your own number then your calls can be diverted to the number we have provided. We can provide more information on how to divert your existing number once you sign up.

      How do I receive my messages?

      We can pass your messages free of charge by email. Otherwise we can send you messages by text message charged at 10p per message. If you would like your calls to be transferred to you we would charge 24p per minute to mobiles and 10p per minute to landlines.

      Will I be charged for wrong numbers or sales calls?

      Calls under 20 seconds are free of charge, reducing unwelcome calls. Although, If we have passed a message which has been a sales call, just let us know and we can arrange a refund.

      When can I switch plans or cancel?

      You are not committed long term. Month-to-month billing allows you to choose when, if you wish to cancel, upgrade or downgrade.

      How do I pay?

      Your invoice will be sent by email to you in advance each month. Any additional call charges will be invoiced in arrears. Payment will be taken from the card you registered with us 3 days after the invoice.

      What caller information will you send me?

      We would usually ask for the caller’s name, the company they are calling from, a contact number and who they are looking to speak with, along with a short message. If more information is required then contact us to discuss our pay per minute plan will cover your needs.

      When will you answer my calls?

      We will answer your calls 09:00 to 17:00 Monday to Friday, excluding bank holidays. Outside these hours we can divert your calls to a voicemail. We can pass on any messages received for you; for unlimited voicemails this will cost only £10 per month!

      What kind of number will you provide me?

      No matter what area code or national number you require we can provide it for you. If you require an 0800, 0207, or 0208 number then there may be an additional charge. Contact us to discuss which number would best suit you.

      How do you answer my calls?

      We will answer your calls in your company name. Our team is made up of 5 members who will answer your calls, allowing your customers to build rapport and recognise the same professional and friendly voices with every call. We can also follow a script if required.

      What about calls out of hours?

      If you are concered about missing calls out of hours we can offer you a Personalised Voicemail for £10 per month with a £10 set up fee. This will allow you to provide a bespoke answer message and be notified when someone leaves a message.

      Stuart GraceStuart Grace
      11:06 30 May 24
      Very efficient and friendly service. Excellent value for money. Strongly recommend this service. Have used this service as my ltd company registered address and hence get correspondence forwarded to my home address.
      Business 83Business 83
      21:16 16 May 24
      Very easy sign up, clear and fast communication with competitive pricing. Just joined and hoping the service is as good as the sign up process.
      Muhammad ADMuhammad AD
      09:29 16 May 24
      Great service, great rates and quick admin staff replying to emails and sending through stuff very quickly. 10/10 would recommend if looking for a virtual address in Glasgow for business or private company purposes.
      Morag WebsterMorag Webster
      07:39 03 May 24
      I recently signed up to Clyde Offices and so far I couldn't be happier with the experience. From the moment I initially enquired about their services to signing up, their communication has been prompt and efficient. The sign-up process was incredibly easy and straightforward.
      Calum PatersonCalum Paterson
      06:16 03 May 24
      Recently joined Clyde Offices and the whole process has been so easy. From signing up to the initial engagement from the team, the whole process couldn't have been better. would highly recommend.
      SA PietrzakSA Pietrzak
      16:05 24 Apr 24
      I would like to recommend Clyde Office for friendly and professional service. The set up process was easy and straightforward.
      Tom McDonaldTom McDonald
      19:25 18 Apr 24
      Great Service and very easy to use.
      Teresa RTeresa R
      13:43 18 Apr 24
      Only recently joined, however, I am really pleased with the ease of joining, the promptness of engagement and the general engagement received. Thank you.
      PucPuc
      08:00 12 Apr 24
      Setting up a new registered address for my business was so stressful with all the other challenges a new business faces. Clyde Offices took all the stress out of it. The service was so simple to use and we're very happy with the ongoing relationship.
      Y. R.Y. R.
      10:13 11 Apr 24
      The registration with Clyde Offices was easy and efficient and the fee was very reasonable. I've been with them for a few weeks now and have been very happy with the service. Responses to a couple of queries I had were prompt and resolved easily. I would happily recommend this service.
      esther iesther i
      11:45 28 Mar 24
      Really happy with the service so far very proactive and happy to help us with whatever we need
      MFbyForesytheMFbyForesythe
      10:56 28 Mar 24
      I am totally enjoying the services. This is one of my best decisions I made beginning of 2024.
      Eryk SzyminiakEryk Szyminiak
      11:02 26 Mar 24
      I recommend it, easy access to the website and unrivaled low cost... '
      Kerry HarveyKerry Harvey
      12:22 21 Mar 24
      Not long started using this s service and so far amazing. Easy set up and very fast.
      Ian HoughtonIan Houghton
      12:37 11 Mar 24
      Excellent service. Centrally located Well priced
      a ea e
      09:40 04 Mar 24
      Speedy on-boarding process, efficient mail notifications and friendly reception
      IdrzyIdrzy
      19:43 15 Feb 24
      Very fast service , address sent via email immediately after purchase. Attentive staff and customer service
      Tom GairTom Gair
      09:39 09 Feb 24
      Found these guys, easy to follow online instructions. Quick to set up. Very fast response times to welcome us on board. Not yet used their services, but I'm sure they will be great!
      Jordan SmithJordan Smith
      13:49 01 Feb 24
      Mark MunroMark Munro
      14:50 29 Jan 24
      Quick and easy to set up, very competitively priced with good support and friendly follow-ups.
      Team NeonTeam Neon
      09:40 26 Jan 24
      Great service!
      Michelle LydenMichelle Lyden
      16:59 25 Jan 24
      Clyde Offices provided us with a consistent and really good service for almost 4 years. Gerry was always at the end of the phone to help us with our queries. I would recommend Clyde Offices if you are looking to add value to your office needs, i.e. outsources answering service etc.
      David HeriotDavid Heriot
      11:08 11 Jan 24
      Super easy to set up, very competitively priced and friendly follow-ups.
      Gillian's WalksGillian's Walks
      14:01 30 Dec 23
      Quick and easy to set up. Great to have an option like this locally.
      SamSam
      12:41 07 Dec 23
      I was looking for a mailbox provider as I am studying and I live abroad. I found Clyde Offices and they were very helpful in answering my questions. Very reasonably priced and would allow me to receive a few parcels. I highly recommend them and I will be using them for many years. The staff were very attentive and friendly.
      Julie MurphyJulie Murphy
      15:16 06 Nov 23
      This is a great idea if you have your own business but would like an address in the city centre on top of, or instead of your own address or other location.Allows you to advertise as being based in the city centre.Anytime I had to contact the offices the staff were great and very helpful. I didn't need to contact them much at all because the process is so easy and straightforward.
      Charles RidleyCharles Ridley
      08:55 20 Oct 23
      Really easy to get set up and competitively priced service.
      William KimmetWilliam Kimmet
      23:25 19 Oct 23
      Very good and very cheap rental
      Jon ChristieJon Christie
      11:25 10 Oct 23
      Can't fault the service; long may it continue. A good choice for most I would think
      Stacy MairStacy Mair
      09:56 10 Oct 23
      Clyde Offices were very helpful and informative when setting up an account with them, they provide the full service at competitive prices and no additional fees.
      j caldwellj caldwell
      16:47 21 Aug 23
      Setting up my virtual business address with Clyde Offices was so quick and easy to set up in minutes. They also were in email contact to make sure everything was ok and if I needed any other services from them just to make contact with them. I couldn't be happier with the service I received. Thank you
      Levati LearningLevati Learning
      14:13 21 Aug 23
      Very good experience working with the team at Clyde Offices. They have been helping us out for over 5 years now and couldn't survive without them.
      Joanna “C.”Joanna “C.”
      16:12 14 Sep 22
      A vastly superior service from Clyde Offices than any of the corporate virtual offices I have used in the past. A fab team, very efficient and friendly, always very helpful. I would recommend them one hundred percent. Great Central Glasgow location if you ever need to visit.
      Audrey JenkinsAudrey Jenkins
      04:00 03 Jul 22
      I hired a mailing address through Clyde Offices for two months and the service was hugely helpful during that time. I rented some camping equipment for my hiking trip and could only find it for mail delivery; because I flew in from the USA, I needed an address in Glasgow and it so happens their office is very near the train station so this plan worked out perfectly as I set out Monday morning for my trip via train. In addition to easy communications and set up, the service worked with me on my order so that delivery time and pick up were arranged and I had no issues arriving and picking up as planned despite an awkward delay between delivery and pick up. My box was also large, which was certainly an inconvenience for them to hold for a week, but they understood my situation. I recommend Clyde Offices if you are seeking a mailing address in Glasgow.
      Kathleen RobertsonKathleen Robertson
      09:33 21 Mar 22
      I have found Clyde Office to be 100% committed to all work that they carry out for people. Very helpful polite and trustworthy.
      Ralph FlemingRalph Fleming
      14:44 20 Mar 22
      Alan and the team have been a real find for me. They do my reports and deal with all my mail for me. They automatically scan my mail over to me so that I can pick it up on the go, I could not recommend them enough for a small business like me. It's true what they say if you don't have an admin person then you are the admin person!
      Austin PowellAustin Powell
      17:56 19 Mar 22
      Clyde Offices provide me with an incredible service that is invaluable. They help me manage my business. I use for call answering, mailing address and also they help with some of my admin via the virtual assistant service. 5 stars for sure.
      Hunter StellaHunter Stella
      18:45 16 Mar 22
      Sign up was straightforward, and got a virtual mailing address confirmed within minutes. Would recommend.
      Glasgow ClinicGlasgow Clinic
      11:57 16 Mar 22
      Amazing service for a new startup. Understands my business needs and always happy to offer solutions. Professional staff at the end of the phone every time.
      hondo madhohondo madho
      15:19 14 Mar 22
      The staff are professional and timeous in their communication to customers.They give you confidence to work anywhere in the world and they handle your administration in a fantastic way.....keep it up...
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