How Important Is It To Have An Answering Service In the Beauty Industry
Often, a receptionist is the face of your company to the world. It’s your first chance to make a positive impression and can determine whether a potential client chooses your services or goes elsewhere. Utilising a live answering service for your business can provide an outstanding first impression for clients and business prospects. Clyde is a virtual assistant service company that can help with your business needs. Continue reading to understand why you need Clyde to help best serve your beauty business.
Benefits of a Live Answering Service for Your Beauty Business
The beauty industry is alive and well. Both women and men have become accustomed to regular professional upkeep of their looks. This is fantastic because it will keep the beauty service industry thriving to no end. While this trend is promising for ensuring a steady stream of business, it can also be a challenge to manage effectively. This is exactly why you should consider an answering service for your beauty business. Utilising this service can allow you to focus more time on your clients, manage your appointments, and have greater flexibility with hours while decreasing costs.
Spend Quality Time with Customers
Working in the beauty industry, your goal is to assist your clients in looking their best. Ideally, you can serve their immediate needs without being interrupted or dividing your attention. This ability to be present with your in-person clients will result in greater customer satisfaction, return business, and positive reviews. Utilising a live answering service can help you accomplish this. Instead of juggling a phone call, while also trying to assist an in-person client, you can focus on the task at hand unworried that you’re missing out on potential business. Imagine having to stop in the middle of giving a facial to answer a call about scheduling an appointment. Instead, allow a live appointment scheduler to help you with this service, so you can stay on task and ensure all client needs are met. Especially in such a personal industry as assisting with beauty needs, a relationship with your client is so important. Allow yourself to be present with your client while remaining confident that your business is operating successfully.
Scheduling Is Made Easy
Often when you encounter interruptions to live service appointments, the calls are from potential clients looking for information on your business or help with scheduling. Even while you’re assisting a client in person, a virtual receptionist can be a second individual providing answers to questions and addressing concerns. Many times, client questions can be answered according to personalised scripts, and this can provide information on the services you provide, costs, and hours.
Additionally, when a client is ready to book an appointment, a virtual receptionist can help with scheduling. This can be done by syncing the virtual services with your appointment scheduling software. Thus, without ever having to interrupt your time with an in-person session, you can have your schedule updated for a new client while remaining available for in-person needs. Allowing an automated service to help with your business can also protect against human error, such as double booking or forgetting a session. And your clients will be happy, knowing they received personalised assistance that promptly and kindly met their needs.
Especially with a customer service-focused business, you don’t want concern about missing communication or potential clientele simply because you were already occupied. Give yourself peace of mind that all your communications are being handled promptly and graciously by allowing a virtual receptionist to assist you. Even when your business is closed for the evening or holiday, you can still accept calls and meet clients’ needs when it’s convenient for them to seek your services. No matter the day or hour, your clients are guaranteed to be warmly greeted and assisted with their inquiries. This service will undoubtedly boost your business reputation and client profile, which can lead to additional profits for your business.
While hiring an in-house receptionist can be a significant additional expense to your business, a virtual receptionist can be both time and cost-effective. While an in-person service would likely only be available during normal business hours, you can provide on-demand customer service any time of the day or night, as well as on weekends and holidays. Considering all these benefits, it’s obvious why a virtual receptionist can best serve your business needs. Your clients will be happy, and they will never know your service is not on-site. This will make you happy that you’re serving your clients and operating your business most effectively. With a virtual assistant, you only pay for any time consumed by servicing your business, and you’re not spending on overhead costs. This allows you to save on your business and increase profits.
Choose Clyde for Your Beauty Business Live Answering Service
Clyde understands the critical importance of relationships with service-oriented businesses. The first interaction you have with your client is crucial to whether they choose to work with you for their needs. You want to assure them that you are fully capable and ready to serve them. Allowing a virtual assistant to help with this first exchange in a kind and friendly manner can be exactly what is needed to provide this confidence for your clients. You can ensure they choose your business and don’t think twice about looking elsewhere to fulfil their beauty servicing needs.
Use Clyde’s 24-hour answering service. When integrated with your business scheduling platform, Clyde’s service provides easy calendar management and caring assistance to customer inquiries about your business. All these fantastic features are available at a low monthly cost. Upgrade your beauty business today!
Click HERE to get a 7-day free trial of our call-answering service!