Lost calls can mean lost business or unhappy clients. By choosing Clyde Offices as your call answering service we will be available as and when your business requires it. Simply transfer calls through to us when you have a high demand for you’re service and we can handle your calls.
We work with a leading Glasgow dentist, and during peak times they transfer their calls through to us to make sure that customers don’t hear an engaged tone and they lose business. Our call overflow service is a simple and cost-effective way to make sure your customers calls get answered.
We never outsource, all calls are answered within our Scottish office 
Get a 7 day free trial of our Call answering service
Enter your email below to get started
Answer calls and take a message
By using our message taking service you are creating a professional image for your company by letting your customers speak to a live person rather than an answerphone machine. Our telephone answering service is based in the UK and we never outsource, meaning the voice of your company is familiar and local. We like to think of ourselves as an extension of your business. Unlike other providers we are not a large call centre. You will be issued with a small team, allowing your clients to build a rapport with the same friendly voices each time they call.
Features
How it works
Once signed up we provide you with a telephone number. You can either advertise this number, or if you already have a business number simply divert the calls through to us as and when you need us to answer
Answering calls
With our call answering service we will answer calls in your company name and advise the caller that you will give them a call back. However our service is flexible so you can amend the script and how we deal with the calls.
Value for money
All our plans are month-to-month so you are never tied into long term contracts. In addition we don’t charge for sales calls, wrong numbers, or calls under 20 seconds.
How are messages passed
Most customers prefer us advising any calls that they are out of the office at the moment and we take a message. We can then email the message (free), text (10p) or transfer the call through (from 12p per minute).
Pricing
£10 Per Month
- $0Includes 10 Calls
- Additional calls charged
at £1 per call
- Additional calls charged
£25 Per Month
- $0Includes 30 Calls
- Additional calls charged
at £1 per call
- Additional calls charged
Best Value
£60 Per Month
- $0Includes 80 Calls
- Additional calls charged
at £1 per call
- Additional calls charged
Included with all plans:
Free set-up
Cancel at anytime
Free telephone number
No long terms contracts
No charge for sales calls
No charge for wrong numbers
Messages passed by:
Email = Free
Text = 10p
Call Transfer = 12p per minute to landlines & 24p per minute to mobiles
Additional telephone numbers = £5 per number per month
Fax number = £5 per number per month
Voicemail £10 per month
Personalised Voicemail = £10 setup fee then £10 per month
Get a 7 day free trial of our Call answering service
Enter your email below to get started
FAQs
How can I have my calls diverted?
You can advertise the number which we have provided to you as your business number. If you already have your own number then your calls can be diverted to the number we have provided. We will provide you with assistance to get your phone diverted once you sign up.
How do I receive my messages?
We can pass your messages free of charge by email. Otherwise we can send you messages by text message charged at 10p per message. If you would like your calls to be transferred to you we would charge 24p per minute to mobiles and 10p per minute to landlines.
Will I be charged for wrong numbers or sales calls?
Calls under 20 seconds are free of charge, reducing unwelcome calls. Although, If we have passed a message which has been a sales call, just let us know and we can arrange a refund.
When can I switch plans or cancel?
You are not committed long term. Month-to-month billing allows you to choose when, if you wish to cancel, upgrade or downgrade.
How do I pay?
Your invoice will be sent by email to you in advance each month. Any additional call charges will be invoiced in arrears. Payment will be taken from the card you registered with us 3 days after the invoice.
What caller information will you send me?
We would usually ask for the caller’s name, the company they are calling from, a contact number and who they are looking to speak with, along with a short message. If more information is required then contact us to discuss our pay per minute plan will cover your needs.
When will you answer my calls?
We will answer your calls 09:00 to 17:00 Monday to Friday, excluding bank holidays. Outside these hours we can divert your calls to a voicemail. We can pass on any messages received for you; for unlimited voicemails this will cost only £10 per month!
What kind of number will you provide me?
No matter what area code or national number you require we can provide it for you. If you require an 0800, 0207, or 0208 number then there may be an additional charge. Contact us to discuss which number would best suit you.
How do you answer my calls?
We will answer your calls in your company name. Our team is made up of 5 members who will answer your calls, allowing your customers to build rapport and recognise the same professional and friendly voices with every call. We can also follow a script if required.
What about calls out of hours?
If you are concered about missing calls out of hours we can offer you a Personalised Voicemail for £10 per month with a £10 set up fee. This will allow you to provide a bespoke answer message and be notified when someone leaves a message.
Selim E.
09:19 06 Feb 26
Very efficient, I highly recommend. We are using Clyde address as our registered address and are very happy with the services provided. Great value and professional service!
AmbrosiaEro
15:36 29 Jan 26
A good deal when you do not want your home address, when managing your business from home, to be widely accessible.
james E.
11:36 29 Jan 26
Seamless service from the beginning
Mail forwarded on same day as arrival
100% recommend
Mail forwarded on same day as arrival
100% recommend
aberdeino
09:17 17 Jan 26
Superb! The company address was easy to set up, friendly and efficient customer service. Mail forwarding is extremely quick and overall it’s good value for money.
Alexander T.
13:55 15 Jan 26
75% OFF AND YOU CAN COLLECT MAIL IN PERSON 👍
Ollie H.
11:40 08 Jan 26
I currently use Clyde Offices as a mailing address and they have been wonderful! Answered all my questions very quickly and picking up my parcels has been very easy and speedy :) definitely recommend!
C A.
18:52 18 Dec 25
Signing up and getting started was extremely smooth, simple and professional. Since joining with Clyde offices it has been nothing but great service, highly recommend!
Angela W.
10:09 05 Dec 25
Great service from Clyde Offices. I had a query about their address service before I signed up and they responded straight away with a clear helpful response. Can't fault their communication throughout the whole process of setting up. Easy to navigate their website. Would definitely recommend.
M F
16:54 26 Nov 25
We used MBE for 2 years. £30 a month - all to the franchise owner btw. Our local office franchisee, who were great, closed - and we had to urgently move our mailing address. After three failed attempts to various other offices, no email responses and trying to deal with a completely useless 'I'm not an AI account' that was managing to work 24 hours a day it was clearly time to move on somewhere that actually knew what they were doing and we found Clyde Offices and decided to try and run with them and needed it sorted quickly since we were leaving the UK for a week. Registered at late p.m. and all sorted by 10 a.m. Couldn't be a better experience so far.
Iain M.
12:34 29 May 25
In a time of stress at the closing of the Blue Square, Clyde Offices have come to the rescue with a super easy sign up. I purchased a registered office address set up without any drama.
I'm good to go.
Thanks Clyde Offices
I'm good to go.
Thanks Clyde Offices
Babur K.
17:57 22 May 25
Five star service.
Zac T.
10:21 22 May 25
Very easy to set up. The team are amazing, addressing all questions I had. Would highly recommend.
Janis J.
09:15 20 May 25
Have just transferred by virtual office over and the whole process was quick and efficient. Communication is excellent.
Andrew E.
14:03 16 May 25
Fantastic value for money and professional. If you're looking for a mailing address or business address they're worth it.
Luke W.
10:49 16 May 25
Fast and easy process to setup at registered office address with Clyde Offices. Affordable and would highly recommend.
Chris P.
15:22 29 Apr 25
Excellent and professional services for over 10 years.
Margarita I.
09:34 17 Apr 25
Extremely good package of support for a very good price. 2 names and 2 named individuals is really helpful and future proofs management and the ability to work around succession planning.
Richard B.
15:01 16 Apr 25
The whole process was really smooth and we found the packages available really competitive. Since working with Clyde Offices they have been very professional and answered any queries we’ve had promptly. A+ service.
Magnus S.
11:20 10 Apr 25
Great services and kind staff!
Silvia P.
11:16 31 Mar 25
This has been the BEST virtual office service I’ve had in Glasgow. Super grateful for all the support, assistance and help I’ve received over the last 10 years. Thank you guys 🙏🏼