Does A Virtual Receptionist Only Answer Calls?

If you’re looking to use a virtual receptionist, you may wonder whether your virtual receptionist will only answer calls. The short answer is: no!

When it comes to what a virtual receptionist does, answering calls is only one small part of the job. In this article, we’ll talk about other things a virtual receptionist can do for your company. Let’s get started!

What Your Virtual Receptionist Can Do For Your Business

Besides answering calls, here are some ways virtual receptionists can help your business:

1.      Scheduling meetings and appointments

Business owners have countless meetings and appointments during the week. Keeping track of all these meetings can be a mountain hill. A virtual receptionist can take this stress off your desk by scheduling your meetings and appointments. They will always update you on pending meetings you have to attend and ensure you stay punctual.

Having someone to schedule your meetings is a time-saver because it frees time so you can concentrate on other important tasks in your office. The result is improved productivity and punctuality.

2.      Voice Messaging

A voice message is one of the most useful features offered by virtual receptionists. With voice messages, you can record important messages for your clients and direct them to call back later. This ensures you stay organized without worrying about missing important calls or emails from clients.

3.      Handling incoming messages

Virtual receptionists can also take care of incoming messages when you’re away from the office or busy with other tasks. If someone leaves a voicemail message or sends an email, the virtual receptionist will call them back or reply via text or email. Your clients won’t have to wait until you’re back in the office to get answers that a virtual assistant can provide.

4.      Handling social media accounts

Social media accounts are a great way to promote your business. Virtual receptionists can engage with customers, answer customer questions, and promote events or products on your behalf through social channels.

Virtual receptionists can also prevent negative reviews from happening in the first place by taking care of social media accounts for you. For example, if someone tweets at your business and doesn’t get an immediate response, they might end up disappointed and write something negative online.

If a virtual receptionist could respond quickly instead (or even better—before they had time to tweet anything), this could help avoid future complaints altogether!

5.      Take care of your data entry needs.

When you think of a virtual receptionist service, you might picture someone answering your calls and taking messages. But did you know they can also help with data entry? Data entry is necessary for running any business, but finding the time or resources to do it yourself is not always easy. If you’re looking for an easy way to save yourself this hassle, you can bring a virtual receptionist on board.

6.      Email management

An email inbox can get out of control when you’re busy with other things. A virtual receptionist can help manage this by filtering emails based on importance or urgency and routing them to appropriate team members so they don’t get buried or lost in your inbox.

7.      Manage customer data and generate reports

Beyond simply answering the phone, virtual receptionists can help you keep your client’s data organized and synced with your business by managing customer data and generating reports.

If you have an established business, you probably already have some kind of customer management system in place. But if you’re starting or your current software isn’t cutting it, a virtual receptionist might help with this aspect of your business.

8.      Database Management

A virtual receptionist can organize all your contacts into one place so that anyone can access them whenever they need them — even when they’re not in the office. This makes it easy for you and your employees to keep track of everything from customer service tickets to new leads through email or social media platforms like Facebook and Twitter.

9.      Taking notes during meetings

Sometimes there are important details in meetings that you want to remember but don’t necessarily want to commit to memory. Especially if it’s something that will be discussed later on or you’ll need more information later on. A virtual receptionist can take notes during your meeting, so all this information will be available whenever you need it instead of relying solely on your memory.

10. Managing your calendar

A virtual receptionist can schedule appointments in your calendar to keep your schedule always up-to-date. They can also remind you about upcoming appointments to avoid surprises when you arrive at the office or when someone is coming over to see you.

Improve Your Business Customer Service With The Right Virtual Receptionist Services

Whether your business is small or large, virtual receptionist services can help improve customer service. They will ensure customers have a pleasant experience when they call your business.

Clyde Offices is a top provider of virtual offices, mailboxes, registered addresses, and telephone answering services. We work with clients who require a professional business presence but do not currently have the resources to set up or maintain an office.

We offer our services in Glasgow and throughout the UK. Our services are designed to meet your needs, whether working from home or on rented premises.

We provide a telephone answering service that will answer incoming calls on your behalf, allowing you to focus on running your business without worrying about missing any important calls or messages.

We also offer a range of other services, including:

If you’re looking for a cost-effective way to grow your business, contact Clyde offices today!


There’s no denying that having a virtual receptionist on your team can make a big difference in how you run your business by making calls. But the benefits don’t stop there—a good virtual receptionist can help you increase your bottom line and improve your company culture.

So next time you consider whether a virtual receptionist is right for you, remember that they don’t just answer calls. They help you grow! Call today and grow your business with top-notch virtual receptionist services from Clyde!

Lance WilliamsLance Williams
15:54 04 Jul 24
Very easy set up process, great address for buisness , looks better than a home address in my opinion
alan wattalan watt
13:13 28 Jun 24
Very pleased so far with Clyde offices. very quick and easy to set up and they keep you informed of any developments.
Stuart GraceStuart Grace
11:06 30 May 24
Very efficient and friendly service. Excellent value for money. Strongly recommend this service. Have used this service as my ltd company registered address and hence get correspondence forwarded to my home address.
Business 83Business 83
21:16 16 May 24
Very easy sign up, clear and fast communication with competitive pricing. Just joined and hoping the service is as good as the sign up process.
Muhammad ADMuhammad AD
09:29 16 May 24
Great service, great rates and quick admin staff replying to emails and sending through stuff very quickly. 10/10 would recommend if looking for a virtual address in Glasgow for business or private company purposes.
Morag WebsterMorag Webster
07:39 03 May 24
I recently signed up to Clyde Offices and so far I couldn't be happier with the experience. From the moment I initially enquired about their services to signing up, their communication has been prompt and efficient. The sign-up process was incredibly easy and straightforward.
Calum PatersonCalum Paterson
06:16 03 May 24
Recently joined Clyde Offices and the whole process has been so easy. From signing up to the initial engagement from the team, the whole process couldn't have been better. would highly recommend.
SA PietrzakSA Pietrzak
16:05 24 Apr 24
I would like to recommend Clyde Office for friendly and professional service. The set up process was easy and straightforward.
Tom McDonaldTom McDonald
19:25 18 Apr 24
Great Service and very easy to use.
Teresa RTeresa R
13:43 18 Apr 24
Only recently joined, however, I am really pleased with the ease of joining, the promptness of engagement and the general engagement received. Thank you.
08:00 12 Apr 24
Setting up a new registered address for my business was so stressful with all the other challenges a new business faces. Clyde Offices took all the stress out of it. The service was so simple to use and we're very happy with the ongoing relationship.
Y. R.Y. R.
10:13 11 Apr 24
The registration with Clyde Offices was easy and efficient and the fee was very reasonable. I've been with them for a few weeks now and have been very happy with the service. Responses to a couple of queries I had were prompt and resolved easily. I would happily recommend this service.
esther iesther i
11:45 28 Mar 24
Really happy with the service so far very proactive and happy to help us with whatever we need
10:56 28 Mar 24
I am totally enjoying the services. This is one of my best decisions I made beginning of 2024.
Eryk SzyminiakEryk Szyminiak
11:02 26 Mar 24
I recommend it, easy access to the website and unrivaled low cost... '
Kerry HarveyKerry Harvey
12:22 21 Mar 24
Not long started using this s service and so far amazing. Easy set up and very fast.
Ian HoughtonIan Houghton
12:37 11 Mar 24
Excellent service. Centrally located Well priced
a ea e
09:40 04 Mar 24
Speedy on-boarding process, efficient mail notifications and friendly reception
19:43 15 Feb 24
Very fast service , address sent via email immediately after purchase. Attentive staff and customer service
Tom GairTom Gair
09:39 09 Feb 24
Found these guys, easy to follow online instructions. Quick to set up. Very fast response times to welcome us on board. Not yet used their services, but I'm sure they will be great!
Jordan SmithJordan Smith
13:49 01 Feb 24
Mark MunroMark Munro
14:50 29 Jan 24
Quick and easy to set up, very competitively priced with good support and friendly follow-ups.
Team NeonTeam Neon
09:40 26 Jan 24
Great service!
Michelle LydenMichelle Lyden
16:59 25 Jan 24
Clyde Offices provided us with a consistent and really good service for almost 4 years. Gerry was always at the end of the phone to help us with our queries. I would recommend Clyde Offices if you are looking to add value to your office needs, i.e. outsources answering service etc.
David HeriotDavid Heriot
11:08 11 Jan 24
Super easy to set up, very competitively priced and friendly follow-ups.
Gillian's WalksGillian's Walks
14:01 30 Dec 23
Quick and easy to set up. Great to have an option like this locally.
12:41 07 Dec 23
I was looking for a mailbox provider as I am studying and I live abroad. I found Clyde Offices and they were very helpful in answering my questions. Very reasonably priced and would allow me to receive a few parcels. I highly recommend them and I will be using them for many years. The staff were very attentive and friendly.
Julie MurphyJulie Murphy
15:16 06 Nov 23
This is a great idea if you have your own business but would like an address in the city centre on top of, or instead of your own address or other location.Allows you to advertise as being based in the city centre.Anytime I had to contact the offices the staff were great and very helpful. I didn't need to contact them much at all because the process is so easy and straightforward.
Charles RidleyCharles Ridley
08:55 20 Oct 23
Really easy to get set up and competitively priced service.
William KimmetWilliam Kimmet
23:25 19 Oct 23
Very good and very cheap rental
Jon ChristieJon Christie
11:25 10 Oct 23
Can't fault the service; long may it continue. A good choice for most I would think
Stacy MairStacy Mair
09:56 10 Oct 23
Clyde Offices were very helpful and informative when setting up an account with them, they provide the full service at competitive prices and no additional fees.
j caldwellj caldwell
16:47 21 Aug 23
Setting up my virtual business address with Clyde Offices was so quick and easy to set up in minutes. They also were in email contact to make sure everything was ok and if I needed any other services from them just to make contact with them. I couldn't be happier with the service I received. Thank you
Levati LearningLevati Learning
14:13 21 Aug 23
Very good experience working with the team at Clyde Offices. They have been helping us out for over 5 years now and couldn't survive without them.
Joanna “C.”Joanna “C.”
16:12 14 Sep 22
A vastly superior service from Clyde Offices than any of the corporate virtual offices I have used in the past. A fab team, very efficient and friendly, always very helpful. I would recommend them one hundred percent. Great Central Glasgow location if you ever need to visit.
Audrey JenkinsAudrey Jenkins
04:00 03 Jul 22
I hired a mailing address through Clyde Offices for two months and the service was hugely helpful during that time. I rented some camping equipment for my hiking trip and could only find it for mail delivery; because I flew in from the USA, I needed an address in Glasgow and it so happens their office is very near the train station so this plan worked out perfectly as I set out Monday morning for my trip via train. In addition to easy communications and set up, the service worked with me on my order so that delivery time and pick up were arranged and I had no issues arriving and picking up as planned despite an awkward delay between delivery and pick up. My box was also large, which was certainly an inconvenience for them to hold for a week, but they understood my situation. I recommend Clyde Offices if you are seeking a mailing address in Glasgow.
Kathleen RobertsonKathleen Robertson
09:33 21 Mar 22
I have found Clyde Office to be 100% committed to all work that they carry out for people. Very helpful polite and trustworthy.
Ralph FlemingRalph Fleming
14:44 20 Mar 22
Alan and the team have been a real find for me. They do my reports and deal with all my mail for me. They automatically scan my mail over to me so that I can pick it up on the go, I could not recommend them enough for a small business like me. It's true what they say if you don't have an admin person then you are the admin person!
Austin PowellAustin Powell
17:56 19 Mar 22
Clyde Offices provide me with an incredible service that is invaluable. They help me manage my business. I use for call answering, mailing address and also they help with some of my admin via the virtual assistant service. 5 stars for sure.
Hunter StellaHunter Stella
18:45 16 Mar 22
Sign up was straightforward, and got a virtual mailing address confirmed within minutes. Would recommend.
Glasgow ClinicGlasgow Clinic
11:57 16 Mar 22
Amazing service for a new startup. Understands my business needs and always happy to offer solutions. Professional staff at the end of the phone every time.
hondo madhohondo madho
15:19 14 Mar 22
The staff are professional and timeous in their communication to customers.They give you confidence to work anywhere in the world and they handle your administration in a fantastic way.....keep it up...