Not impressed with the hard-sell approach - not what I would expect from a professional organisation.
I recently moved our registered address service to Clyde Offices after our previous provider discontinued the service. I already had a separate provider in place for director-related services.
Shortly after, I received an email stating that I had incorrectly linked directors to the registered address during the switch and that, “to remain compliant,” my service would be upgraded. I responded immediately to explain this was an error on the register and that I would correct it.
Despite this, my credit card had already been charged without clear prior authorisation.
I have raised a formal complaint and requested a refund. This experience has not met the standard I would expect from a professional registered office service provider.